Returns and Refunds

Return window

You may request a return within 30 days of delivery.

Condition

Items should be unused, undamaged and in their original packaging.

How to start a return

Email dshroyalstores@gmail.com with your order number and the reason for the return. We will reply with return instructions. Please do not send items back before you hear from us.

Return shipping

You pay the cost of returning an item unless it arrived faulty, damaged or not as described, in which case we cover it.

Damaged, faulty or incorrect items

If your item arrives damaged, faulty or not as described, contact us within 30 days of delivery with your order number and a photo, and we will replace it or refund you.